| Date Submitted: | May 17, 2008 |
| Pet Insurer: | PetFirst Healthcare |
| Coverage: | 10 out of 10 |
| Claims: | 10 out of 10 |
| Customer Service: | 10 out of 10 |
| Cost: | 10 out of 10 |
| Recommend: | Yes |
| Review: | Fabulous!!! Great Choice!!! I reviewed all these sites because there are just so many choices, I felt so confused. Besides the excellent coverage & pricing, they received so many great customer service reviews. Which we all know how important that is these days when it is hard to find a real human to speak with, less well one who is knowledgeable & really cares. I got my dog Tucker last Oct. from a rescue & immed. intended on getting insurance. He is young & extremely healthy, but I just felt the need for a backup, since I had seen my friend's young dog go thru cancer. And it just seemed like a good investment anyway, if you get the coverage with routine care, a lot of it pays for itself anyway. So, to make a long story short, Tucker & I spend alot of time in the park & he developed a limp that sent us on a journey that rang up a tab close to $1,000 & they paid 90%, after a $50.00 dedct. Plus, when it remained undiagnosed & I so worried it was going to lead to surgery, they went out of their way to reimburse me rapidly when I told them I was concerned about future expenses. I am happy to report Tucker is fabulous again & back on the nature trails!!! I know this sounds very gushy, but I am just glad other people took the time to write reviews that helped in my choice & I think PetFirst deserves a "Shout Out" for being so great!!!! |
| Submitted by: | Kim 42 year-old :: Female Reviewer :: Plano, TX |