| Date Submitted: | January 29, 2008 |
| Pet Insurer: | PetFirst Healthcare |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 2 out of 10 |
| Recommend: | No |
| Review: | Beware of this company!!! Beware of this company! My dog was diagnosed with grade 1 heart murmur, and they denied my claim saying that the condition was pre-existing. My vet had since faxed in 2 different doctor's note to clarify this is not an pre-existing condition, but they denied my claim. They will do anything and say anything they want, and customer service as extremely rude!!! |
| Submitted by: | Y E 30 year-old :: Female Reviewer :: Los Angeles |
1 comments for this review
| Comment by: Kathy Shock From: Ocean Pines, Maryland June 25th, 2009 |
Petfirst Healthcare denied my first claim. It was not a diagnosed pre-existing claim. I was honest when I signed up. I did everything correct whenI filed the first claim. I have filed a second claim and I'm sure it will be denied. I have cancelled the insurance. I have written Petfirst Healthcare President a letter. I have contacted my credit card company to dispute the recent Petfirst Healtcare premium charge. I hope they publish my letter on their Petfirst Healthcare web site. |
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