| Date Submitted: | August 16, 2010 |
| Pet Insurer: | PetFirst Healthcare |
| Coverage: | 5 out of 10 |
| Claims: | 3 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 5 out of 10 |
| Recommend: | No |
| Review: | Terrible Customer Service I would never recommend this insurance company. Submitted a written request to cancel the policy per their instruction and 5 months later they are still billing me. The customer service agents I have spoken with were rude and unhelpful. I have to get my credit card company involved to help and they have still not issued credits. Do not get sucked in - it is not worth it. |
| Submitted by: | Marg 51 year-old :: Female Reviewer :: Morgantown |