| Date Submitted: | February 24, 2010 |
| Pet Insurer: | PetCare Pet Insurance |
| Coverage: | 4 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 2 out of 10 |
| Cost: | 6 out of 10 |
| Recommend: | No |
| Review: | Go elsewhwere! I took my dog in to the vet in November, they paid the $43 claim in February. Initially they denied my claim, didn't call me back for 3 weeks, I finally got a Supervisor involved and they admitted that they made a mistake and sent the cheque within 2 weeks but then 2 weeks later I received a list of exclusions. if you want to fight for what you are entitled to, be ignored and wait for months then consider them. I plan to go elsewhwere. |
| Submitted by: | Max's Mom 36 year-old :: Female Reviewer :: Niagara |
1 comments for this review
| Comment by: Max's mom From: Niagara February 24th, 2010 |
After reading the other reviews I am amazed, they also lost documents and the vet and I had to re-send them multiple times and whenever I called to confirm that they had everything I was assured that everything was fine only to find out that they claimed to have sent me a rejection letter months before that I never received either. Wow, it sucks that that is their pattern, it was frustrating and annoying and I am glad that what was wrong with Max was minor, as now I know. |
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